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SuiteCRM

Open-source CRM suite for sales, service, workflows, cases, and customer records.

74Good

Where it fits

Organizations replacing hosted CRM systems while keeping customer data under self-hosted control.

Watch points

Customization, upgrades, and process fit require careful implementation planning.

Score breakdown

15/15 - License

AGPL-3.0 is the listed open-source license in the public project materials.

12/18 - Self-host

SuiteCRM has public source and self-managed deployment paths; score reflects the expected operating footprint for crm and operations.

12/16 - Data

A self-hosted deployment keeps primary data under operator control, with migration and backup quality depending on the deployment design.

8/12 - Privacy

Privacy posture depends on configuration, telemetry, retention, and integration choices documented or implied by the public project materials.

7/8 - Interop

The project exposes standard web, API, protocol, or integration surfaces appropriate to crm and operations.

8/14 - Ops

The score reflects maintenance burden, release maturity, and the operational complexity implied by running this class of software.

8/12 - EU fit

It can be deployed in an EU-controlled environment; procurement fit still depends on support, contracts, accessibility, and hosting choices.

4/5 - Governance

Ownership and development are publicly visible through the linked project materials, but governance depth should be reviewed before procurement.

Review notes

Seed listing for the Sovereign Web Stack catalog. Treat this score as an evidence-backed starting point: contributors should improve it with more specific public links, deployment notes, security posture, export documentation, and governance evidence as the index matures.

Methodology note

This project is scored against the public Sovereign Web Stack methodology. Review the full scoring model before comparing tools across categories.

Open methodology